MATI strives for excellence, not only in the quality of our product itself but in our customer service as well. If, for any reason, you are not satisfied with the product you receive, please email us at info [at] matienergy.com.

MATI does not accept returns or exchanges.

If your order was damaged in-transit, or if you've received the wrong order, please reach out to our customer service team immediately by emailing info [at] matienergy.com.  

If you believe there is a quality issue with your MATI, please take note of the "Best By" date printed on the bottom of the can, so that we can trace the specific batch of MATI you have received. All inquiries will be handled on a case by case basis.